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Title Team Executive
Ref HE/3856
Directorate Operations
Preferred Location Bedford
Salary £23,893-£25,087
Number of Positions 1
Working Pattern Full Time
Closing Date 27 Apr 2017

About Us

We are responsible for operating, maintaining and improving England’s motorways and major A roads. Consider that a third of all traffic, two thirds of heavy goods vehicles, and 98% of UK businesses rely on them, and you can see why our roads, and what we do, matters so much.

It’s why we’re so grateful to our c 4,500 employees around the country. When you work with us, you're helping to connect communities, sustain business and support the economy. And with responsibility for major projects, working here is also a great move for your career.

Job Description

You will assist with the identification and assist justification of future network needs, together with managing efficient stakeholder engagement and manage specific pieces of work to meet objectives, ensuring relevant policies and procedures are followed.

Day to day

  • Provide flexible and efficient correspondence handling in line with formal performance targets.
  • Provide final drafts for high level correspondence such as, but not restricted to, responses from Highways England senior managers to send in response to letters from MPs.
  • Collate and analyse information requested under Freedom of Information or Environmental Information Regulations requests, including first drafts of replies.
  • Respond to enquiries or complaints from customers.
  • Seek, collate and analyse data and information utilising support from others outside own immediate team, where appropriate, in order to help achieve results.
  • Administrative support to other team members, including input and support to Value Management workshops.
  • Comply with statutory and internal process and procedure and maintain accurate administrative records using organisational systems.

                                                                                                     

About you

  • Experience in drafting correspondence in compliance with statutory procedures.
  • Experience of working effectively with others in an office environment, delivering efficient customer service and supporting colleagues in meeting team objectives.
  • Familiarisation with research techniques, reviewing information from a wide rangeof sources and exercising judgement on relevance to a specific enquiry or project
  • Literacy in office software products to enable production / maintenance of a range of complex documents and spreadsheets

 

Applying

We look forward to hearing from you. So we can really get to know you and what you can offer, please include a CV with your application.

You’re also encouraged to include a covering note explaining how you're a great match for us: tell us how your skills, experience and qualifications meet the role, and Highways England, requirements.

And to avoid disappointment, please apply as soon as possible. We’re expecting this role to be popular, so we may need to close the advert early if response is strong.

Help keep England moving.

 

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