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Title Tactical & Performance Analyst
Ref HE/3328
Directorate Operations
Preferred Location Guildford
Salary £33,340 - £36,674
Number of Positions 1
Working Pattern Full Time
Closing Date 02 Mar 2017

About Us

Highways England is the new government owned company responsible for driving forward our motorways and major A roads. This includes; modernising and maintaining the highways, running the network and keeping traffic moving. Over recent years, investment in our highways has increased. This has led to advances in technology, such as smart motorways; enabling traffic to flow better. However, even more is yet to be done.

Certainty of funding and greater flexibility will enable us to become a better business. In our first 5 years alone, we’ll invest £11 billion in motorways and A roads – boosting capacity, tackling congestion and improving safety. At the same time, we’ll improve how we work. That means we will be able to; plan roadworks better to minimise disruption; clear incidents more quickly; and save more than £1 billion by working more efficiently.

For further information on Highways England, please visit our website: 

Job Description

Highways England is recruiting a Tactical & Performance Analyst based in our

Guildford Office. You will analyse data, produce and communicate intelligence products to support business, and tactical decision making and performance improvement for the South East region. You will also maintain effective communication with relevant stakeholders and develop and share intelligence, contributing to the development of national guidelines and targets.

Key responsibilities:

  • Develop an understanding of the measures and targets applied to monitor the Company's performance, the criteria used as part of the measures and the factors and decisions that would influence a change in performance levels.
  • Devise appropriate intelligence supporting regional tactical analysis against performance strategies and targets.
  • Provide insight and intelligence into network issues as required.
  • Support the development of current and future intelligence gathering tools
  • Provide intelligence products to external stakeholders and regional management meetings.
  • Manage resources to ensure delivery of intelligence by priority.
  • Develop and mentor the wider regional community to use intelligence effectively.
  • Maintain effective working relationships with national and regional intelligence colleagues and stakeholders.
  • Assess safety performance to minimise risks, develop improvements and escalate issues with relevant authorities in a timely manner and carry out any tasks identified to the post in the Level 2 and relevant 2a Organisational Health & Safety RACI charts



  • Experience of working in an analytical unit and/or data analysis role.
  • Ability to work with large and complex databases to produce analytical reports
  • Able to analyse problems and provide intelligence-based recommendations.
  • Capable of delivery in a complex customer facing organisation.
  • Able to work successfully with a wide range of internal and external stakeholders to maximise delivery.
  • Advanced MS Excel skills, proficient in other MS Office software and working knowledge of SQL
  • Experience of using GIS based analytical techniques.


  • Knowledge of transport infrastructure issues

All applications must be accompanied with a current CV which will be used to assess your suitability for the role. Please ensure all the skills, experience and qualifications requested are clearly demonstrated in your CV as explained in the body of the advert.

Please note that Highways England reserve the right to close the advert before the advertised closing date should a sufficient response have been received. Therefore, please complete your application as soon as possible to avoid disappointment.

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