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Title Senior Business Coordinator
Ref HE/3352
Directorate Operations
Preferred Location Guildford
Salary £40,188 - £44,208
Number of Positions 1
Working Pattern Full Time
Closing Date 28 Feb 2017

About Us

Highways England is the new government owned company responsible for driving forward our motorways and major A roads. This includes; modernising and maintaining the highways, running the network and keeping traffic moving. Over recent years, investment in our highways has increased. This has led to advances in technology, such as smart motorways; enabling traffic to flow better. However, even more is yet to be done.

Certainty of funding and greater flexibility will enable us to become a better business. In our first 5 years alone, we’ll invest £11 billion in motorways and A roads – boosting capacity, tackling congestion and improving safety. At the same time, we’ll improve how we work. That means we will be able to; plan roadworks better to minimise disruption; clear incidents more quickly; and save more than £1 billion by working more efficiently.

For further information on Highways England, please visit our website:

Job Description

Highways England is recruiting a Senior Business Co-ordinator based in our Guildford Office. You will deliver a proactive secretariat and business support function for Regional Management and ensure timely and effective Regional reporting and information flow. You will also provide central governance and compliance assurance of activities in the work areas of Orders, Customer Correspondence, Workforce Planning and co-ordination of Divisional Capability requirements.

Key responsibilities:

  • Support the Team Leader in providing effective day to day business support to the Division and build capacity to meet developing business needs, improve resilience and develop capability.
  • Maintain effective relationships with the centre to ensure timely and effective flow of reporting and information both into and out of the region.
  • Co-ordinate team risk management.
    Use effective control systems and reports to develop understanding and maintain compliance with Statutory and corporate standards and procedures.
  • Work with the Regional Management Team to support change management and continuous improvement plans for the Division.
  • Assess safety performance to minimise risks, develop improvements and escalate issues with relevant authorities in a timely manner and carry out any tasks identified to the post in the Level 2 and relevant 2a Organisational Health & Safety RACI charts


  • Experience of leading and managing large teams in a complex, customer facing environment to deliver successful outcomes.
  • Experience of analysing data and information to support informed decision making.
  • Evidence of working successfully with a wide range of internal and external stakeholders to maximise delivery.
  • Strong communication skills both written and oral.

All applications must be accompanied with a current CV which will be used to assess your suitability for the role. Please ensure all the skills, experience and qualifications requested are clearly demonstrated in your CV as explained in the body of the advert.

Please note that Highways England reserve the right to close the advert before the advertised closing date should a sufficient response have been received. Therefore, please complete your application as soon as possible to avoid disappointment.

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