Careers Login
Click Here

Title Regulatory Compliance Manager
Ref HE/3027
Directorate Strategy & Planning
Preferred Location Guildford
Salary £27,455 - £29,788
Number of Positions 1
Working Pattern Full Time
Closing Date 30 Mar 2017

About Us

Highways England is the new government owned Company responsible for driving forward our motorways and major A roads. This includes; modernising and maintaining the highways, running the network and keeping traffic moving. Over recent years, investment in our highways has increased. This has led to advances in technology, such as smart motorways; enabling traffic to flow better. However, even more is yet to be done.

Certainty of funding and greater flexibility will enable us to become a better business. In our first 5 years alone, we’ll invest £11 billion in motorways and A roads – boosting capacity, tackling congestion and improving safety. At the same time, we’ll improve how we work. That means we will be able to; plan roadworks better to minimise disruption; clear incidents more quickly; and save more than £1 billion by working more efficiently.

For further information on Highways England, please visit our website:

Job Description

Highways England is recruiting a Regulatory Compliance Managers based in our Guildford office.

This role invites you to become part of a very active and dynamic team with wide exposure within the company. You would be part of  the ‘RIS Performance Compliance’ team in the Strategy and Planning directorate, based in our Guildford office.

This role is ideal for someone organized; a graduate looking to start in an office environment and to begin a wider career, or an experienced person with a regulatory background looking for their next challenge.

Your day to day role would see you investigating current performance against Company Key Performance Indicators (KPIs), Performance Indicators and commitments and provide analysis to understand long term future performance impacts and key risks to delivery, as well as proposing mitigations to these risks.

You will also help to ensure the smooth-running of the team and its function. This would give you responsibility for projects that would help to develop the team and your function, publicise its role in the company and progress its ability to function effectively.

You would also have the opportunity to work with our Divisional Director on various projects to support or lead on programmes being developed to help deliver continuous improvement. This is the level of opportunity you will have working within this team, being able to understand  the whole company and how it operates.

The nature of the projects and tasks that you would lead and will be involved in has the potential to grow  along with the company – you will be constantly learning about new aspects and dimensions of how the company works, what it produces and how you can engage with it.


These will include:

  • You would provide analysis and assessment against the company’s performance on published commitments, reporting on future progress and risks to delivery. This would take place in a quarterly produced series of reports that are presented to the company’s senior team.
  • Provide a check and challenge to the company to ensure that it delivers on its commitments. Engage with colleagues across the company to gather information, synthesise the evidence to critically assess the impact of current trends on future performance and escalate issues as appropriate to ensure resolution or mitigation action. 
  • Provide an analytical point of view on overarching data quality issues in the Company. Your insight into our data collection processes and reviews on existing production of key statistics will help us to keep our metrics relevant and of interest to the Company.
  • Support updates of the Highways England Delivery Plan by contributing knowledge of commitments and risks, developed through ongoing exposure to the company and through your analytical work, to ensure the accuracy of the publication and identifying improvements for future delivery plans and strategies.
  • To support and lead on projects that have the potential to turn into wider programmes. You will be able to plan and define project steps, scope project risks and issues, establish plans, reviews milestones and priorities.

Who we are looking for:

We are looking for someone with a degree-level of education (a numerate-based or technical degree such as law would be advantageous) or someone with experience in a regulatory capacity.  You would be very analytical, being able to be presented with a scenario and identify the stengths and weaknesses that exist, may exist in the future and what we can do to improve the situation by making intelligent and evidence based decisions.

It is not expected that you will have a comprehensive understanding of the company before joining, although having researched our company beforehand and some of our key publications would show an interest in the role and an ability to process information, as well as interpreting its importance.

You will be working in a very safety conscious company meaning that the health and wellbeing of our people comes first and foremost.  This means that it is important to keep a good work-life balance and to ensure all workload is manageable while delivering excellent results. The team have this as our most important focus of work and would expect this from a team member, to have an interest in their own wellbeing and of those around them.

Given the evolving nature of the company and the approach our team takes day-to-day, it is important to be able to form strong working relationships with colleagues across the business in order to be able to have honest and constructive dialogue and identify potential areas for development.

We would expect someone who is able to work in a team effectively in an office environment, with people of different backgrounds and with different ways of working to find the best practice to deliver the outcome to a project or task. We would expect you to be able to manage your work and associated projects effectively and efficiently. Our proximity to senior leadership means its essential to be able to manage workloads and prioritise in order to meet challenging deadlines. As such, we require that you are able to be able to present complicated information in a clear, concise and easily-digestible way.

Finally, we would want you to have the ability to use Microsoft Office software; in particular knowledge of Microsoft Excel and project software is an advantage but not essential. You should also be able to learn how to use more specific software used by the company.


All applications must be accompanied with a current CV which will be used to assess your suitability for the role. Please ensure all the skills, experience and qualifications requested are clearly demonstrated in your CV as explained in the body of the advert.

Please note that Highways England reserve the right to close the advert before the advertised closing date should a sufficient response have been received.  Therefore, please complete your application as soon as possible to avoid disappointment.



Download Full Job Description

Job Profile document Download