Careers Login
Click Here

Title Programme Support Officer
Ref HE/3681
Directorate Major Projects
Preferred Location Bedford
Salary £23,893-£25,087
Number of Positions 1
Working Pattern Full Time
Closing Date 29 Mar 2017

About Us

Highways England is the new government company charged with driving forward our motorways and major A roads. Building on the successful 21 year heritage of the Highways Agency, we maintain and enhance the most important communications network in the country, the Strategic Roads Network. A network valued at just over £104 billion, which carries approximately one-third of all road traffic in England and nearly two-thirds of all heavy freight traffic.

We are responsible for modernising and maintaining the highways, running the network and keeping traffic moving. Over recent years investment in our highways has increased. This has led to advances in technology, such as smart motorways; enabling traffic to flow better. However even more is planned to be done.

Our vision is to be the world’s leading road operator which means that we need to become a high performing organisation. It's an exciting time to start a Highways England career. With £11 billion to invest in major road improvements over the next 5 years, there’s an opportunity for you to be part of something special.

For further information on Highways England, please visit our website:

Job Description

  • As Programme Support Officer Provide flexible business support, as may be required to deliver projects and work streams in time, quality and within budget
  • Working within Regional Investment Programme - East
  • Manage specific pieces of work to meet objectives, ensuring relevant policies and procedures are followed

Key Responsibilities:

  • Provide a primary focal point for the Project Management team dealing with all phone calls, emails and correspondence, and through appropriate planning of meetings and travel in order to achieve maximum time efficiencies for the team
  • Arrange meetings for the programme team ensuring that consideration is given to the most effective and efficient use of time and cost
  • Prepare products for Stage Gate Reviews to support the Programme Schemes, and ensure compliance with external processes and procedures
  • Manage own work according to business need, ensuring accuracy and attention to detail
  • Deliver discrete projects as may be required to support the establishment and management of the Programme office
  • Collect, retrieve and collate data through effective liaison
  • Collate and analyse data and information and produce financial, resource and other reports to inform effective decision making.
  • Liaise with colleagues and customers, building effective relationships to develop efficiency and contribute to the continuous improvement of services.
  • Comply with statutory and internal process and procedure and maintain accurate financial and administrative records using organisational systems.
  • Contribute to improvements which minimise risk to the health, safety and welfare of colleagues and stakeholders
  • Contribute to an engaged, efficient team
  • Accept personal responsibility for safety or self and others, reporting unsafe conditions and near miss accidents

You will have:

  • Proven experience of using office software products to a highly proficient level to enable production / maintenance of a range of documents and spreadsheets
  • Proven experience of working effectively with others in an office environment or delivering an efficient customer service
  • Proven experience of prioritising workload and work at pace to achieve strict and tight deadlines
  • Experience of working in a complex and fast paced environment
  • Experience of dealing with senior level personnel – both internal and external

Willingness to travel to/work in other Highways England offices as required

All applications must be accompanied with a current CV which will be used to assess your suitability for the role. Please ensure all required skills, experience and qualifications as outlined above are clearly demonstrated within your CV.

Please note that Highways England reserve the right to close the advert before the advertised closing date should a sufficient response have been received.  Therefore, please complete your application as soon as possible to avoid disappointment.

Download Full Job Description

Job Profile document Download