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Title Product Delivery Assistant Manager
Ref HE/3592
Directorate Commercial & Procurement
Preferred Location Birmingham
Salary £33,340-£36,674
Number of Positions 1
Working Pattern Full Time
Closing Date 10 Apr 2017

About Us

Highways England is the new government owned company responsible for driving forward our motorways and major A roads. This includes; modernising and maintaining the highways, running the network and keeping traffic moving. Over recent years, investment in our highways has increased. This has led to advances in technology, such as smart motorways; enabling traffic to flow better. However, even more is yet to be done.

Certainty of funding and greater flexibility will enable us to become a better business. In our first 5 years alone, we’ll invest £11 billion in motorways and A roads – boosting capacity, tackling congestion and improving safety. At the same time, we’ll improve how we work. That means we will be able to; plan roadworks better to minimise disruption; clear incidents more quickly; and save more than £1 billion by working more efficiently.

For further information on Highways England, please visit our website:

Job Description

Highways England is currently recruiting for a Product Delievery Assistant Manager to be based in Birmingham.

To contribute to the achievement of Product Development and Delivery (PDD) work stream objectives by taking ownership of product delivery in areas such as Gantries/ Capability and Capacity Project (CCP) solutions.

To analyse performance of the existing and new arrangements for the assigned product against set objectives to deliver improvements


  • Knows market and sector insights  
  • Commercial insight and performance
  • Project and risk management
  • Stakeholder management
  • A high level of IT literacy with good numeracy and budget management skills would be necessary.
  • Deliver high quality services
  • Impact and influence
  • A proven track record in working successfully with a wide range of internal and external stakeholders; delivering and implementing supply chain / procurement change projects.
  • A strong proven track record in managing change, managing supply chain relationships and supplier development.

Key responsibilities:

Strategy formulation: Contribute to the strategy by providing analysis and input on the assigned product area.

Strategy implementation: Lead on operational management of commercial arrangements, making sure that performance metrics and outcomes are tracked. This includes the following:

Develop and deliver specific plans to deliver for HE-wide product management strategy within assigned product area (Gantries/CCP solutions)

Own and deliver parts of the value chain plans for the assigned product area

Own the operational management of commercial arrangements, making sure that performance metrics and outcomes are tracked for assigned and assigned product area

Support the development and implementation of policies and appropriate governance to cover the selection of the Highways England's suppliers

Performance improvement:

Actively identify opportunities for innovation / deliver on identified opportunities for innovation within assigned product area that helps meet strategic objectives (e.g.. customer engagement etc.)

Apply best practices to deliver outcomes and effectively manage governance and risk (strategic risks  including supplier performance and resilience)


Actively participate and contribute to knowledge sharing across Product areas as well as across the supply chain division in order to encourage exchange of new ideas and best practices. This includes to follow-up on potential opportunity leads (obtained from within the division or external sources) by identifying and sourcing information and sharing relevant findings with the work stream /Supply Chain Division (SCD) as applicable

Collaborate with the other work streams (Business Programme Development (BPD) and Market Development and Intelligence (MDI)) to gather and maintain market intelligence on Highways England's Supply Chain across all business areas; Assist in converting gathered intelligence into a proposed strategy to leverage best possible value

Encourage team members (PB4 etc. as applicable) and provide opportunities to contribute to the knowledge sharing within the supply chain division

Stakeholder relationship management:

Build a network of effective internal and external relationships to leverage best possible value for assigned product

Liaise with key stakeholder groups to foster collaborative relationships and support for continued evolution of supply chain management best practice at Highways England

Team leadership:

Ensure clarity of each team member's role within the assigned product area to achieve the objectives (If applicable)

Build team capabilities (Pay bands 4 etc. as applicable) and ensure talent development within the assigned Product area by coaching, guiding and providing timely feedback to the team members to drive performance improvement

Health and safety: Contribute to improvements which minimise risk to the health, safety and welfare of colleagues and stakeholders and carry out any tasks identified to the post in the Level 2 and relevant 2a Organisational Health & Safety RACI charts


All applications must be accompanied with a current CV which will be used to assess your suitability for the role. Please ensure all the skills, experience and qualifications requested are clearly demonstrated in your CV as explained in the body of the advert.

Please note that Highways England reserve the right to close the advert before the advertised closing date should a sufficient response have been received.  Therefore, please complete your application as soon as possible to avoid disappointment.


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