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Title On Road Traffic Officer
Ref HE/3642
Directorate Operations
Preferred Location Various
Salary £21,505 plus 20% shift allowance
Number of Positions 3
Working Pattern Full Time
Closing Date 17 Apr 2017

About Us

Highways England is the new government owned company responsible for driving forward our motorways and major A roads. This includes; modernising and maintaining the highways, running the network and keeping traffic moving. Over recent years, investment in our highways has increased. This has led to advances in technology, such as smart motorways; enabling traffic to flow better. However, even more is yet to be done.

Certainty of funding and greater flexibility will enable us to become a better business. In our first 5 years alone, we’ll invest £11 billion in motorways and A roads – boosting capacity, tackling congestion and improving safety. At the same time, we’ll improve how we work. That means we will be able to; plan roadworks better to minimise disruption; clear incidents more quickly; and save more than £1 billion by working more efficiently.

For further information on Highways England, please visit our website:

Job Description

We are currently recruiting for On Road Traffic Officers to be based at the following outstations in the South East of England:

Heston Outstation,  Church Road, Heston. Middlesex. TW5 9RY

Toddington Outstation, Toddington, Bedfordshire LU5 6HP

You will provide a customer focused service through effective management of the strategic road network as part of a team.

You will be responsible for the management of incidents on the network, such as road traffic collisions, removal of debris and other unplanned events. Our aim is to get customers moving as quickly as possible, without compromising safety.

Starting salary for this position will be £21,505 per annum plus 20% shift allowance. Following completion of probation (9 Months) basic salary will increase to £22,637 per annum plus 20% shift allowance and a £1000 retention allowance.

Essential Skills

  • Experience of working effectively with others as part of a team.
  • You will have knowledge of and experience of contributing to safety in the work place.
  • Experience in a role delivering a high quality customer service.
  • Recognise the value of continuous improvement by proactively offering new ideas and engaging positively with change.
  • Have held a full valid UK driving licence for 2 years with no more than 3 points on your licence (at the time of sending in your application)
  • Live within one hour's commutable distance of base location.
  • Experience of motorway driving.

Please read the following information relevant to the role, before you apply;

Shift Pattern – This role is based on a 24/7 shift pattern. On road staff work a rotational pattern of 6 shifts (earlies, lates and nights), followed by 3 rest days.

Driving Licence – Applicants are required to have held a full UK driving licence for at least 2 years with no more than 3 penalty points at the time of application. Your driving licence will be checked to ensure you meet the criteria before appointment is confirmed.

Travelling Distance – This is a safety critical role and applicants must either live or be willing to live within 60 minutes commuting distance from the vacancy location. Applicants can check their travelling distances using Google maps. Travelling distances will be checked by Highways England recruitment team and the 60 minute requirement is non-negotiable.

Criminal Records Check – Successful applicants will be subject to a security check which will look at spent and unspent convictions.

Medical - Successful applicants will be required to undergo a medical check to assess their fitness and suitability for the role.

To apply you will need to submit a current CV as this will be used to assess your suitability for the role. Your CV should clearly demonstrate the required skills, experience and qualifications requested within essential requirements of the vacancy advert.

Stage 1. CV

You are required to submit a CV in support of your application. Following completion of your application if you have been successfully shortlisted you will be sent a link to complete our online literacy and numeracy test.

Stage 2.  Assessment

If successful at stage 1, you will be invited to attend an assessment day, which will consist of a role play and competency based interview.

At the assessment day, you will be asked to provide evidence against the four competencies relevant to this role in both exercises. Further information on the competencies can be found in the role profile.

We strongly urge candidates to familiarise themselves with the competencies and interview format in case they are invited to assessment.

If you are successful you will be required to attend a training course starting in May / June 2017 will run for approximately 5 weeks Monday to Friday.

Please note that the training is residential and will be based at the Fire Service College in Moreton-in-Marsh, Gloucestershire

If you have leave booked during this time we are unlikely to be able to offer alternative training dates. Please ensure of your availability prior to application.

Please note that due to the high number of applicants for these posts Highways England reserve the right to close the advert before the advertised closing date should a sufficient response have been received. Therefore, please complete your application as soon as possible to avoid disappointment


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