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Title On Road Team Manager
Ref HE/3733
Directorate Operations
Preferred Location Oxfordshire
Salary £28,665-£30,817 plus 20% shift allowance £1000 retention allowance
Number of Positions 2
Working Pattern Full Time
Closing Date 05 May 2017

About Us

We are responsible for operating, maintaining and improving England’s motorways and major A roads. Consider that a third of all traffic, two thirds of heavy goods vehicles, and 98% of UK businesses rely on them, and you can see why our roads, and what we do, matters so much.

It’s why we’re so grateful to our c4500 employees around the country. When you work with us, you're helping to connect communities, sustain business and support the economy. And with responsibility for major projects, working here is also a great move for your career

Job Description

Highways England is recruiting for an on Road Team Manager to be based at:

Milton Common Outstation, London Road, Milton Common, Thame Oxfordshire OX92JN

You will operate in a safety critical role to provide first line management of traffic officers to deliver the objectives of Highways England and to achieve the required level of performance. You will be responsible for the appropriate utilisation of resources to deliver effective incident management to minimise the impact of congestion whilst maintaining a focus on safety and ‘journey time’ reliability. The safety of yourself, your colleagues, other stakeholders and road users will be your overriding objective.

Day to day

  • Take personal responsibility for the health and safety of yourself and others by challenging, reporting and acting on any unsafe activities or conditions
  • Lead the team to deliver a professional frontline service by developing and maintaining a positive and collaborative relationship with colleagues, partners and stakeholders, enabling effective and timely resolution of any incidents affecting our network.
  • Manage and seek ways to improve operational performance against agreed business objectives.
  • Monitor and manage the performance of your team.
  • Maintain and promote positive  relationships and engagement with the public and key on-road/RCC partners and stakeholders

About you

  • A strong track record of delivering outcomes and achievements in a customer focussed organisation.
  • Experience of building and maintaining strong professional relationships to deliver results outside immediate team
  • Experience of incident management and working within the on-road environment.
  • Hold a full valid UK driving licence for 2 years with no more than 3 points on your licence (at the time of sending in your application)
  • Live within one hour's commutable distance of the vacancy location, experience of  building and maintaining strong professional   relationships to deliver results outside immediate team
  • Experience of building and maintaining strong professional relationships to deliver results outside immediate team


We look forward to hearing from you. So we can really get to know you and what you can offer please include a CV with your application.

You’re also encouraged to include a covering note explaining how you're a great match for us: tell us how your skills, experience and qualifications meet the role, and Highways England, requirements.

And to avoid disappointment, please apply as soon as possible. We’re expecting this role to be popular, so we may need to close the advert early if response is strong.

Help keep England moving.

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