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Title Business manager
Ref HE/3526
Directorate Major Projects
Preferred Location Manchester
Salary £28,644 - £31,078
Number of Positions 1
Working Pattern Full Time
Closing Date 02 Mar 2017

About Us

Are you an established Programme Leader with a proven track record of successfully leading infrastructure projects? Are you keen to find your next challenge within a dynamic and fast-paced organisation?

Highways England is the new government company charged with driving forward our motorways and major A roads. Building on the successful 21 year heritage of the Highways Agency, we maintain and enhance the most important communications network in the country, the Strategic Roads Network. A network valued at just over £104 billion, which carries approximately one-third of all road traffic in England and nearly two-thirds of all heavy freight traffic.

We are responsible for modernising and maintaining the highways, running the network and keeping traffic moving. Over recent years investment in our highways has increased. This has led to advances in technology, such as smart motorways; enabling traffic to flow better. However even more is planned to be done.

Our vision is to be the world’s leading road operator which means that we need to become a high performing organisation. It's an exciting time to start a Highways England career. With £11 billion to invest in major road improvements over the next 5 years, there’s an opportunity for you to be part of something special.

For further information on Highways England, please visit our website:

Job Description

Role Purpose:


As Business Manager you will provide strong leadership and guidance to the team, encouraging the development of capability to improve business performance through continuous improvement of work methods.

Managing and providing support to project teams, assisting in the delivery of projects and work streams to time, quality and within budget.

Managing specific pieces of work to meet objectives, ensuring relevant Highways England policies and procedures are followed. 


  • Prioritise delivery of tasks according to business need maintaining continuous efficient work flow at all times
  • Responsible for providing support to the project team ensuring capacity needs are met and producing resource plans for forward planning
  • Embed a strong customer focused culture through efficient practice and effective liaison with internal and external stakeholders to ensure timely and effective flow of reporting and information
  • Manage reporting, resources; planning; forecasting; and monitoring against budget to inform decision making
  • Develop an engaged, high performing team that delivers projects and work streams with improved efficiency.
  • Contribute to improvements which minimise risk to the health, safety and welfare of colleagues.
  • Responsible for the teams’ continuous learning, encouraging a culture of self-improvement – building capability to meet the needs of the projects.
  • Provide support to Programme Coordination Manager
  • Assess safety performance to minimise risks, develop improvements and escalate issues with relevant authorities in a timely manner and carry out any tasks identified to the post in the Level 2 and relevant 2a Organisational Health & Safety RACI charts (training will be provided)

You will have: 

  • Experience of managing teams in administrative support.
  • Experience of working in a projects environment.
  • Proficiency in a range of office software products, including Word, Excel and Power Point) to enable production / maintenance of a range of complex documents, spreadsheets and management reports.
  • Demonstrable evidence of engaging with stakeholders to achieve successful outcomes.
  • A strong track record of delivering to objectives and achievements in a customer focussed organisation.

This is an exciting time to join Highways England and we keen to receive applications from driven and ambitious individuals who can drive the strategic development and capability of the project. In return we offer a great working environment with flexible working hours and plenty of opportunity to progress your career.

All applications must be accompanied with a current CV which will be used to assess your suitability for the role. Please ensure all required skills, experience and qualifications as outlined above are clearly demonstrated within your CV.

Please note that Highways England reserve the right to close the advert before the advertised closing date should a sufficient response have been received.  Therefore, please complete your application as soon as possible to avoid disappointment.

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